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Assertiveness Skills Training

Being assertive is a key skill we require to communicate in a direct and efficient manner, but it doesn’t come naturally to everyone.  Staying firm to our convictions in the face of opposition can be tough.

Developing our own self-esteem and assertiveness is the first step towards honing our leadership skills, improving our relationships with others, and becoming more productive.

What does this course cover?

In this Assertiveness Skills Training course, grow confidence in communicating in and clear and direct way, and develop the skills to be assertive when it matters.

  • Explore assertive, passive and aggressive behaviours and when they are used
  • Assess self-confidence and self esteem
  • Look at assertive language and key techniques
  • Explore the impact of non-verbal behaviour
  • Learn how to structure a clear and positive message
  • Designed to sort out issues, confusion and problems
  • Analyse the way in which you deal with conflict

As always, the content of the course will be tailored to simulate real-life situations and with your company’s wider communications strategy in mind.

 

Who is this course for?

Everyone who wishes to build and develop strong working relationships with others.

Where is this course run?

We can come and deliver this course on your premises, or we can provide the venue at any location that’s convenient for you, either in the UK or in Europe.

For more information or to request a quote for this course, please email Simone.turner@freshwater-uk.com or call 0207 067 1597.

Also take a look at our expert trainer list, our specific sector expertise, or our list of clients.

 


Contact us

0207 067 1597simone.turner@freshwater-uk.com

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abp1 garnier1 guiness london_olympics lse nspcc osce royal_college_nursing virgin_money worldtradeorg
abp1 garnier1 guiness london_olympics lse nspcc osce royal_college_nursing virgin_money worldtradeorg